Terms of service

Welcome to Dadi Ka Achaar. By purchasing our products, visiting our website, or placing an order, you agree to the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or purchasing products from Dadi Ka Achaar, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.

2. Product Information

We strive to provide accurate information regarding product descriptions, ingredients, images, pricing, and packaging. However:

Product images are for illustration purposes only.
Actual packaging, color, or appearance may vary slightly.
Minor variations may occur due to lighting, photography, or handmade preparation.

3. Food Product Disclaimer

Our products are prepared using traditional recipes and authentic ingredients. Customers are advised to review ingredient information carefully before consumption.

Individuals with food allergies or sensitivities should verify ingredients before use.
Product taste, spice level, texture, and appearance may vary slightly due to handmade preparation.

4. Pricing & Payments

All prices displayed are in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes as mentioned on the product page.

We reserve the right to:

Modify product prices at any time
Correct pricing errors
Cancel orders due to incorrect pricing or availability issues

5. Shipping & Delivery

Delivery timelines are estimated and may vary based on location, courier services, weather conditions, or unforeseen circumstances.

We are not responsible for delays caused by:

Courier partner issues
Natural events
Government restrictions
Incorrect shipping information provided by customers

6. Return & Refund Policy

As our products belong to the food and grocery category, all products are non-returnable and non-exchangeable due to hygiene and safety standards.

Refund or replacement requests may be considered only if:

Product is received damaged
Incorrect product delivered
Product is expired or unusable

Requests must be raised within 48 hours of delivery along with supporting photos/videos.

7. Cancellation Policy

Orders once processed or shipped may not be cancelled. Cancellation requests are accepted only before dispatch.

8. Intellectual Property

All website content including logos, product labels, designs, images, text, branding, and graphics are the property of Dadi Ka Achaar / Chavi Enterprises and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Dadi Ka Achaar shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services after updates constitutes acceptance of revised terms.